Legal
Privacy Policy
Last updated: January 2025. This policy explains how we collect, use, and protect personal information when you visit aiengineer.ro or get in touch with us.
1. Who We Are
aiengineer.ro is an AI consulting and custom development studio serving Romanian and European businesses. We are the data controller for personal information collected through this website. You can reach us at contact@aiengineer.ro.
2. Information We Collect
We collect information you provide directly — such as your name, email address, company name, and message when you submit our contact form or request a consultation. We may also collect basic usage data (pages visited, browser type, referring URL) through standard server logs and analytics tools to improve site performance.
3. How We Use Your Information
We use the information you provide to respond to your enquiries, send you relevant updates about our services (only with your consent), and improve our website. We do not sell, rent, or share your personal data with third parties except where required by law or necessary to deliver our services (e.g., email delivery providers).
4. Legal Basis for Processing (GDPR)
For users in the European Economic Area, we process your data under the following lawful bases: Legitimate interest — to respond to contact form submissions; Consent — for marketing communications; Legal obligation — where required by applicable law. You have the right to access, rectify, erase, restrict, or object to the processing of your personal data at any time.
5. Cookies
This website uses only essential technical cookies required for basic functionality. We do not use tracking or advertising cookies. If we introduce analytics in the future, we will update this policy and request your consent where required.
6. Data Retention
We retain contact form submissions for up to 24 months to handle follow-up enquiries. You may request deletion of your data at any time by emailing us and we will action it within 30 days.
7. Security
We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, disclosure, or loss. Our website is served over HTTPS and access to collected data is restricted to authorised personnel.
8. Your Rights
Under GDPR and applicable Romanian data protection law, you have the right to: access a copy of your personal data; correct inaccurate data; request erasure; restrict or object to processing; and lodge a complaint with the Romanian National Supervisory Authority (ANSPDCP) at www.dataprotection.ro.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of the site after changes constitutes acceptance of the updated policy.
10. Contact
For any privacy-related questions or to exercise your rights, contact us at: contact@aiengineer.ro